Preseem polls VISP for information about site equipment and customers.
To map the traffic IP addresses to subscriber information such as subscriber name, plan and speeds, you need to integrate your VISP billing system with Preseem. If UBO automatically assigns IP addresses for you, you do need to enable one setting, called the "auto-reassign IP address" in UBO.
Step 1 - In VISP, start by clearing the IP addresses on the all accounts. If you are unsure of how to do this, consider reaching out to VISP support for help.
Step 2 - Once done with Step 1, go to ISP Settings > Application > Equipment Accounting Controls. Ensure that the 'Auto-populate IP address from RADIUS' option is checked. Then, select the 'Auto-reassign IP address when a more recent wireless device login is detected' box.
Step 3 - Go to Packages and enable the "Auto-update MAC address for single-device Internet services during username-password authentication".
Step 4 - Beyond that, VISP and Preseem are fully integrated, and we will work jointly behind the scenes to integrate the two systems while you wait.
To map the same traffic IP addresses to their locations (topology mappings), Preseem also needs an SNMP read community that it will use to poll the APs from the Preseem appliance itself.